Planet Fitness — Local services in Baltimore

The reason this place gets 4 stars and not 5 is because I was told on the phone that they had non-smith machine bench press and squat stations - this is not true. There are 5 or so Smith machine stations, and no free barbells whatsoever. A disappointment for anyone interested in building strength.

Nonetheless, the facilities are immaculate and stylishly designed. The equipment is new and in excellent condition. They have dumbbells up to 60 lbs. Many, many cardio machines, and all the strength training machines you would expect or need. More than enough for all but very serious body builders, who would not choose this gym (if it could be avoided) anyway.

The staff seem to vary in how they respond to you - some are quite friendly and helpful, some seem like they'd rather be anywhere else. Nothing to worry about, in any case.

The locker rooms are clean, beautiful, and fully equipped. They have showers, tall and short lockers, and other amenities that I didn't have time to check out. Very well lit and stylized.

Again, my only complaint is the lack of a single free weight barbell. In my experience, people of all ages, sizes, and genders will incorporate them into their workouts.

My guess is that they didn't include them because they were afraid that people might be intimidated. But who doesn't want to do a real bench press, squat, or dead lift?

Again, I've seen the very old as well as young female students doing these exercises. Consequently, people attending this gym will need to adapt their workouts to incorporate more dumbbells or they will develop weak stabilizer muscles.

In any case, I was surprised by how serious most of the people there seemed about working out. I had heard all kinds of horror stories about planet fitness, but it seemed more or less like most other gyms. There was a good mix of young and old, male and female, experienced and new.

For all its limitations, I am excited to get my workouts in at this gym. I may switch to a more complete gym when I have more money, but for now it should meet my needs....

It was an ok place to work out when I went there. I moved out of the area about 18 months ago. Even though I went in to the branch to cancel my membership they continued to bill me monthly. When I called they were willing to cancel my membership, AGAIN over the phone even though it went against their policy, but they were unwilling to refund me for the 18 months I hadn't been there.

Addition; Planet Fitness responded to this posting for me to get in touch with them. I thought we might resolve the financial issue so I did. It was a complete waste of my time emailing back and forth for really no reason at all.

First Polly responded to my email and I explained the situation. Then Scott came in on the email thread with quality questions like, "My name's Scott and I work with Polly on the Social Response Team. How are you doing today?".

So after 11 emails back and forth this is what I was left with, "If you have any questions about your account, please follow up with a club manager. Other than that, we hope to once again become your trusted fitness partner in the near future! -Scott"

No Scott, I can't "trust" Planet Fitness with my...

ALAMEDA PLANET FITNESS. I tried finding a corporate email to write about the quality of service I receive on the weekends at this location but I couldn't find one. Nevertheless I want everybody to know that ROB (on the weekends) is awesome. He is always sanitizing common areas, refilling disinfectant bottles, removing trash etc while the females that work with him just stand at the front desk. He is always pleasant when I arrive and always tells me to "take care" when I leave. He should receive some form of recognition for doing a job well done. I've been working out at this particular location since it opened so I've seen employees come and go. I took the time to write during my work out thats how much he deserves to be acknowledged.

The guys that work Mon-Fri (around 5am-630am) are awesome too. As early as that is they are upbeat and friendly as well.

This location has an awesome staff...