Berríos (Mueblerías Berríos) — Local services in Bayamón

Lousy service on august 18/23 I went for my fourth set to Berrios in hato texas which I paid in full and on august 20/23 it broke and he sponged the wood, I asked for a change they replaced it with the same one which when The next day a board fell to the floor. I am going today because of my cancellation and looking for a new one made of solid wood since it is not my fault that the material is so weak and they do not want to change it if they do not charge me 10% when it is not the consumer's fault it is a game of rooms that have not been there for even a month and have a guarantee, this is outrageous. To charge if the service is fast but to solve problems they are lousy I...

I do not recommend. Delivery takes months even though they say once item arrives sales person will reach out they never do you have to reach out to them for delivery. You have to call 15 times back to back in order for anyone to answer and once they do their customer service is garbage they're rude and unapologetic. Items ordered Sep it is now Dec and I am still waiting. I understand with Covid everything is backordered but they don't communicate or give any updates which would make the wait easier. Strongly do...

Hi, I am very upset with the store. There CS really needs major improvement. I purchased a bedroom set in July. One of the night stands came defective. I immediately sent pictures and requested to have it replaced. I have tried numerous time to contact the store and their customer service by phone( which no one answers) and email (which no one response either). I have not gotten a response as to the status of my replacement. Its a shame that they don't have a sense as to what it is to...