Battery Warehouse - Bel Air — Local services in Bel Air

I had used this location multiple times over the years to replace the battery in my car. For some reason most locations don't keep my size in stock, but Battery Warehouse was generally the exception.

This past time was remarkably different. I called in the morning to confirm my type of batter was in stock and that the store would be open until roughly 4:30pm (the owner wanted to close early because it was a Friday). Besides that, he would be there all day.

I arrived just after 1pm... the store was closed from 12-2pm ONLY on Fridays. This was not listed anywhere online and the owner did not state as much either on the phone when I called. So that was 45 minutes of drive time wasted.

I called again to confirm the owner was present later that day and he again said he would be there until close. I went directly over to purchase my battery after hanging up... the owner was out again. His sign indicated he would not be returning for another 30 minutes. I was not going to wait for the possibility to purchase a battery from a such a disrespectful individual.

He wasted my time on two round trips and the time of my friend who was driving me to replace the battery in my car. DO NOT USE THIS PERSON!!!

I later was able to purchase a replacement battery at a local AutoZone. The people there were friendly and confirmed that my car battery was indeed dead (internal leaking) and that I needed a replacement. Interestingly, it was the battery I had previously purchased from Battery Warehouse. It was barely over two years old. DO NOT USE THIS PLACE!!! Automobile batteries should...

Aug 29-22 Wow, I have never been in a public place so bad as this! Came in from the outside on a bright sunny day into an walkway that had black batteries that were right next to your feet on the right and traffic cones on the left. I moved to the left side of the cones to feel a little safer with a clear place to stand and Mr. Gruff Beard notified me that I had just committed a felony by choosing to stand where I felt safe and told me to get to the other side of the cones. As I was standing there a customer was leaving and I backed up to a battery that was on the floor and almost thought I was going to go down, Just not a lot of "SAFE" space. OSHA should visit! Maybe their insurance co. as well.

I go to BW as a first choice for what I need and this was the first time in this store "Benson". It is also my last time. I had several batteries I needed on this trip and after the sturn interaction I had, and the crazy price I was given for the first battery, I chose to leave and not to buy anything.

Pros- Convenient location to...

Have dealt with Battery Warehouse for well over 30 years and have never been disappointed. The location I frequent is in a warehouse/business location. So its shop doesn't look like much. But who cares I am not living there. They always made good on the warranty without any who struck John stories.

But most important are their prices. I just priced a new battery at NTB. The 72 month battery is $109. That is a little high in relation to Walmart but not all that bad. Was then hit with the shocker. Most places change about $10 for installation. NTB wanted half hour of labor at $105 an hour. And they complain about the fees doctors charge. Bottom line was about $170 installed.

BW was under $100. A great place for batteries. The only problem is if your battery goes dead while out of the Baltimore area. NTB is nation wide or has nationwide connections. The BW does not.

Gave it "0" for appeal due to the style of their business location, a dirty warehouse. Everything else is...