For a company their size, they have a terrible accounting department. It is normal for me to receive invoices months after the product is bought at their brick and morter store. Multiple times, I have had to prove payment because they lose track. If this branch was investigated by the state, I'm sure plenty of fraud would be found. Not intentional fraud but fraud due to poor accounting. The guys in the office in illinios are the main problem, but the owners are to blame for not addressing the issue. I recommend you try hogslat in Newton IL or Paducah equipment in Indiana that also service farmers in Southern illinios. Oh, and major pet peeve. I buy from many large companies and understand what a preauthorized charge is all about. If I come to your brick store, buy a product pick-up product, give you a card, and you run a card for the full amount of product. When I leave with product and with invoice for product. I should not be charged again 3 weeks later for said invoice when your home office in PA gets your invoice. I can understand if you do preauthorization for shipped products, but when it is at a brick store. I pick up the product i pay for the product that should be the end of the transaction. Not rerun the transaction at the end of the month, and then refund the money through my bank....
   Read moreVery disappointed. Rude service and horrible prices. Apparently they only want your business if you're ordering about 3 million of something. They don't return emails unless you follow up. Go with Hog Slat or QC for a...
   Read moreGreat place to buy supplies for your pig barn , turkey barn , chicken barn and other misc. supplies. They also build and install! Great people...
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