Biebel's Catering & Rental — Local services in Bellevue

Let's start off with the good. The food was excellent and especially for the cost. Great value there. The horrible service came from the owner Kim. We had been planning the wedding for 2+ years. Every time we contacted her there were problems with our invoice. It started with adding a second dance floor and multiple extra delivery charges. Then a month before the wedding we had better counts for guests and between the additions and subtractions with pieces the invoice should have gone down by $500, instead it went up over $900! When we asked why she told us the tent was listed, but there was no price. She also said she missed it, but so did I. Last time i checked I'm the client and I shouldn't have to check every detail to make sure there is a price, especially when it's a huge line item. After getting very upset Kim and I did come to an agreement which I felt was still a bit much, but I could live with. From there things got worse. I was not able to be at the venue for set up of the tent and I wish I had been because they they delivered the wrong tent! We ordered a frame tent and they delivered a pole tent. This then threw off EVERYTHING! My theme for the wedding was Beauty and the Beast and I ordered chandeliers from another company. Because the wrong tent was delivered the chandeliers could not be hung in the tent. My only saving grace is our venue owner was gracious enough to allow us to hang them in areas she did not want them hung. She went out of her way, unlike Biebel's. Instead Biebel's blamed the tent and chandelier snafu on myself and our lighting company saying a frame tent would have never been able to hold the chandeliers. If that was the case, why wouldn't that have been brought up when the vendors had talked out details beforehand? She also says she called me the day before, but never left a voicemail. I checked my call log and there was no missed call. And if it is important why would you not leave a voicemail? I personally believe she ordered this tent after the pricing mix up as a pole tent is cheaper, to cover the costs of her mistakes hoping we wouldn't realize the difference. I am an interior designer and my entire floorplan was messed up due to her mistakes. I only paid the balance to be done with them. I would not recommend them to be used for anything other than just catering. She burnt a bridge with not only myself, but with a venue that has to...

We couldn't have been more pleased with Biebel's as our wedding caterers and rentals. Given that we were having a DIY wedding at a venue in Door County, we wanted something a little less traditional that would be fun for our guests. In researching caterers, we were impressed with Biebel's for their amazing customer service and the range of meal and rental options they had available. Once we did a tasting of their Spanferkel pig roast and a few of the sides, we knew this was the cater for us! Katie and her team worked tirelessly throughout the stressful ins-and-outs of planning. We were so grateful for their patience, ideas, and flexibility with menu planning! Day of, we had Kelly and Barb, who were so helpful, efficient, and positive! They made sure we got to do a ceremonial "first cut" of the pig (which was so fun) prior to the dinner being served. We had tons of sides to go with the pig and our guests enjoyed the brownies and bars as part of the dessert options! We are still hearing rave reviews weeks later about the food that was served at our wedding.

We also did a couple of rentals through Biebel's, including the folding chairs for the ceremony, as well as the champagne fountain, cocktail tables, bar topper, some of our linens, and popcorn machine. Rental drop off and pick up went smoothly and we were more than pleased with the items we rented.

We highly recommend Biebel's catering and rentals for...

Biebels did not shine for our Green Bay wedding! They were expensive, not very tasty, and did not go above and beyond.

We paid a ridiculous $33.42 per person for a buffet style. We had a pig on a spit but they never showed off the spit and just had the meat in a tray, which was very dry. We had a 7 layer salad, baked beans (very good), stuffing (very bad), mashed potatoes, german potatoes, sauerkraut, broasted chicken (very good). We served pies and cake, all of which was very average! They provided paper plates and paper towels. Appetizers was a cheese and sausage spread, vegetable tray and a smoked salmon (which we had to pay separate and deliver to them)

They also provided the table clothes which we had to pick up and return.

We received an email 3 days before our wedding that the smoked salmon that we ordered months ago was not available but if I wanted to drive to another city to pick it up and bring it to them I could. What!?

I ended up calling the same company that they use and got it locally. I had to drive locally and pick up the fish and bring it over to Biebels, the day before the wedding. As if we did not have enough things going on.

They were nice to work with but their performance, quality, and price scored them this poor review.

Update They charged us over $100 for a "missing table cloth"...10 days after we delivered them back to them. Maybe they did not like their...