Filly Flair — Local services in Benton Township

Customer service is rude and will not honor the pricing that is advertised.

I messaged Filly Flair’s customer service because the sale advertised on the site wasn’t working in the cart or at check out; I did screenshot the sale in case there would be an issue proving it was advertised. Filly Flair flat out said that nope, it couldn’t be on their site and they weren’t interested in a screenshot proving it. They could have chosen to not honor THEIR sale and not implied that I was lying or asked to see the screenshot, or apologized at all, but apparently now that I have seen all of the negative reviews for them on Google, I can see exactly how this brand is.

Buyers beware, from this experience and the many, many others I have read, Filly Flair may seem great, but there are tons of safe boutiques that do actually honor their sales out there, even if it...

Ordered a pink dolman sleeve top in pink, received a purple top. I let customer service know they had a video that wrongly lists the colors in a video. Customer service lady was slightly rude and did not believe me. I returned in person and they credited the money to my account the next day. The 25% off the top is no longer a part of the sale and now to get the correct color top, I have to pay full price and they are ignoring my calls and e-mails.

Another time I ordered a $60 Aztec sweater and it was the itchiest thing I’ve ever worn in my life. Couldn’t wear it...

The usps lost my online order worth hundreds of dollars and they did nothing to rectify the situation. I followed up via email many times. I should not have to try this hard to be a customer. Terrible shopping experience online. They need to relook at their business model. They are unresponsive and the worst customer service of any retailer I’ve encountered. This place steals your money and could care less if your...