Berkeley Heights YMCA - Summit Area YMCA — Local services in Berkeley Heights

Very rude people, once we arrived they don’t even say hello, they made imposible for me and my family to go in my family are members but I guess they don’t like Latinos in there after they made us create accounts for guess pass they said you going to pay $20 dollars just to go in for 1 hour! I don’t think is worth it, mind you some customer Jeff walk in with his guess and shouted to Ted hey this are my guest Ted and Ed said oh ok welcome without asking a single question but to us they put some many obstacles I felt so discriminated, I feel they were races if I said this is because the face expressions can tell everything I don’t have to be a psychologist to understand what is going on!!! the way they both addressed to us the remarks are not necessarily as Ted ask me to step to the side bc I’m pushing. Once I addressed my concerns and how I felt Ted run to called his manager which was unnecessary bc he was very unprofessional, less care and visibly told me this is who we are whether you like it or not, all I need it was to be treated fairly and with respect I’m not asking for anything free. There is not customer service skills unless...

I became a Berkeley Heights Y member in the early 2000s. I shortly after began working at the Y fitness center after becoming friends with some of the workers. A while later I left the fitness center and began working the front desk when a position became available. I stayed working at the B. H. YMCA until last April when family obligations took precedent and I had to unfortunately resign. I still am a member of the Y and my wife and I are there mostly everyday at the fitness center and community pool. It has become a major part of our lives and we have forged friendships with members and staff that we treasure. We are very lucky and fortunate to have this organization and it's employees and members again, in our lives. I always spread the word to friends and acquaintances about this fantastic organization. Thank you from the bottom of our hearts. Jimmy/Mariana...

The Berkeley Heights Y is a new, modern, well-equipped fitness facility with many great programs for families, children, seniors, and singles. There is so much support for families: childcare and camp and afterschool programs. There's a beautiful pool for the summer, and pickleball for all ages. But the building isn't what makes it so unique: It's The Y's focus on welcoming everyone, regardless of race, religion, or personal beliefs, and providing financial assistance for those unable to afford it due to temporary setbacks or more permanent challenges. I feel very welcome and well-supported here, not just another member making the cash register ring for some corporate fitness chain. Being part of the national Y system, the staff gets excellent training, and the systems, like the mobile app,...