Pulled up to the guard shack about 1030am. Gave my pickup number. The guard sent me to E70 shipping office, but said I may have to go to W140, which I did. Checked in there, and very nice folks directed me to put 2 straps in the trailer and back in to dock 507. I slid the tandems so the forklift wouldn't bounce going in and out of the trailer, and then backed in. Heck, it's barely past 1100 and they're loading me now for my 1300 appointment. I guess it really IS my birthday today!
Your mileage may vary, but everybody that I spoke to here was super friendly- the guard, the lady in door E70, the ladies at W140... just a great experience all around on July 9th, 2022. Recommended...
Read moreOwner Op beware:
RTC is the broker who will answer right away, then proceed to put you on hold for over an hr.
They will not let you schedule an appointment the day before. I called at the earliest time to make an appointment and they scheduled me 4 hrs later than my arrival.
As for Crayola, they are nice to deal with, however their workers are most likely union. Hence when I asked for my appointment to be bumped, they said the load was ready and they'll get to it early. Nope!
Main take away, beware of RTC premium broker BS!...
Read moreHad a 13:00 appointment showed up at 9:15 checked in with guard who was polite and explained what I needed to do. Went into shipping office received a door right away, young lady in shipping office was polite as well. Backed into door make sure you have 2 straps or 2 load bars or they won't load you. Once I backed in was out within a 45 minutes, definitely a place I would come back to. Be Advised no...
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