Ranch House Meat Co — Local services in Billings

Friendly staff , ordered many items but if you ask for a substitute beware, as we had requested when ordering half a pig no hams, as our last one we had gotten 3, we were told ok we will get hot Italian sausage and bacon to make up for it. We didn't fit 3 hams again, where questioning this I was told to call the processor as the guy who took care of us was only guessing what could be substituted and what actually would be. His Skyrim was return the 3 hams and we would just be praying more for less of the pig??!!! That's the solution wow! So just don't special order or make a request and if you do make sure the person actually knows and aren't just guessing. This experience was at best extremely frustrating especially the solution of you'll just pray more for less of the pig!!!!!! So after some confusing communications, they made the order good, as I said the staff is awesome and friendly, there was just a communication breakdown from the order, but all was resolved. Try there...

We used to buy so much from this place, we would buy all our meat here including jerky and loved the sausage. Not sure what happened, but quality went out the door and keeps getting worse over the last 5 years. Quantity also dropping on the food, used to be 6 sausages in a pack and now only 4, which we wouldnt care if quality was still there but it has gone downhill dramatically. We recently decided not to shop here anymore due to quality of product degradation. Unfortunately we see this alot, companies lowering quality to make more money not understanding that the quality is what people buy for. Sad to see this place degrade over time. Was one of...

Tony made some pinwheels the other day, sadly when we went in today they where sold out. Tony then comes out of the back like a superhero and tells us "I can make you some fresh pinwheels in 10 minutes ". Let me tell you that they were worth the wait! He made us some of the best pinwheels we have ever had. Not to mention the extremely positive atmosphere of the place. The staff and the quality of everything there are the reasons why my wife and I try to stop in on a daily basis. Thank you guys so much for knocking the ball out of the...