Johns Road Antique Mall — Local services in Boerne

I am absolutely appalled and disgusted by the employees/owners behavior at this place. To preface this I am disabled and have a service dog,and need to carry supplies for myself in a backpack at all times (including water, medications, food, my medical supplies, charger in case of emergencies, supplies for my SD, etc at all times when I go out.

I walked in and almost immediately I began to be followed by 2 employees here from multiple sides and given judgmental looks. An older lady approached me and told me I could not have my backpack, I attempted to inform her I have a disability and have medications in the bag and did not elaborate. The employee then spoke rather rudely to me again telling me I still could not have my backpack. I Informed her I was not going to steal, said again I have a disability the made sure my bag was fully closed as a measure of good faith, and walked away.

Then for the next five minutes I was followed by two employees everywhere I went usually from in the front and in the back. They would not let up and I was feeling absolutely unwelcome and insulted but tried to push it out of mind. Other customers even remarked “are they just following you around like that, that’s awful”!

After continuously being followed by this gentlemen employee Down every isle I confronted him and told him how awful this to be followed and judged as someone who would steal. He acted ignorant and denied that he was following me. And I told him how insulted I was he didn’t respond. And I decided to leave their business.

As I was beginning to leave a third employee began to argue with me about needing my backpack for my disability, “just put your medications in your pocket….it’s not that hard….The sign says no backpacks”. Meanwhile In front of this employee five feet away a woman customer has a very large handbag that is open around her arm, easily is accessible unlike a sealed bag on my back. And I pointed this out ,still she argued with me about my disability extremely rudely, showing absolutely no respect for anyone with a disability or their needs. Truly horrendous behavior from employees.

I have been here many times over the years and enjoyed myself and last time had my service dog and the same backpack with me two previous times. I have never had to deal with such disgusting behavior on the part of any employees or owners in any establishment such as I was just treated today hete. I will never do business with them again and make sure others are aware of how this please treats people.

Due to the extremes heat I left my SD at home today and decided to try and go out by myself today for a short outing and enjoy this place, yet I left feeling so hurt and...

The owners at the front were extremely attentive and welcomed every customer that came by. Of course while it was an antique mall it was slightly overcrowded but each booth had some sort of organization to them that made it not too claustrophobic! Every time I go there I have a few wonderful finds there, so it's exciting to visit multiple times. My partner and I were interested in a radio, but wanted to bring down the price slightly and the front desk did not hesitate calling the owner and requesting our asking price. Really liked how accommodating they were. It only took about 10 minutes to get a call back and they packed up our radio with a nice box for the travels. We are very happy with our experience and if we are heading to Fredericksburg from San Antonio we will always try to hit up...

Visited here around noon on Sun. Owner friendly, helpful. Very large shop has 60 Sellers offering incredible variety of.. everything! Don't miss enjoying the atmosphere here..

*Looking for quality Turquoise jewelry?

Need an enormous *Wild Boar with Tusks?

Are You a Record Collector? There's 1 Seller who offers an enormous shop-corner Full of records..

In need of Stunning *Lamps?

Looking for *Texan-style furniture, bric a brac, paintings?

You'll find it ALL here at this memorable, adorable...