Morton Lumber — Local services in Borger

I’ve heard of people having issues, but never had one until today. Rented a ditcher from them, and the chain came off. I’ve ran excavation equipment for over a decade, and while it sucks, it happens. I probably should have greased the boom and watched the chain slack better. So, I call and talk to them and they say no worries, we’ll swap you out. So they come out, and see tiny tree roots in the ditch, and then refuse to let me use another ditcher, while keeping the money I paid for it. The ditcher wasn’t hung on a root, and any root bigger than a quarter inch, I cut with a saw as I ditched. Every person I spoke to said it was someone else’s call, until it got to the top and he magically couldn’t be reached.

I’ve spent thousands of dollars here, and as long as it’s just retail sales, they’re fine, but this...

One of the cleanest, largest, well stocked Ace hardware stores I have been in. We have traveled with our rv through 12 western states this summer and for one reason or another I seem to need something Ace has. Plus, I don't have to buy a bag or box full to get the item or two i need. The help, as I guessed, friendly, knows their inventory. They take you to it and helps with selection as apposed to just pointing to isle#... Say hello to Robert, friendly, courteous, professional. First class hardware store. Oh, did I mention. They even carry lumber. I am not related to or know them or work there. We are tourists in town for a few days...

The folks at Ace are always helpful and knowledgeable and are always there for you when you aren't real sure what you're doing. If one of them doesn't know they find someone who does and can answer your questions I have a remarkable store here in Borger and it's a real pleasure to go and find the things you need as well as many things you want. It's not just Plumbing and hardware it's also gift cards and toys and giant candy bars Christmas lights. It's always a pleasure to go you always find something you don't expect along with what you need and if they don't have what you need they can...