AT&T Store — Local services in Brawley

Been having a very bad experience with this location. 3 months ago I switched providers with the help of Ricardo and everything seemed perfect. Well here I am trying to get a manager or someone in charge and he keeps telling me they have no one. I turned in 2 phones one of them being an Iphone 12 and they can’t find it and they haven’t been giving me my credit. He told me the first 2 months you would have a higher bill and then we would get credit for the phones we turned in, well 3rd month and the bill somehow changed without our consent and now I find out he added things on my plan that we didn’t want. My bill is way higher than the past 2 months and I go to the store wanting to talk to someone in charge and they just tell me there’s no one! I’m very disappointed for lying to us just to make a sale for his commission. Someone was supposed to contact me to sort this out but no one has or seem to care. (1 star cause I can’t leave blank) almost 4 months now and they keep telling me it takes time. We figured out that they messed up when we purchased the phones now we are still waiting for this to be cleared and now they give me runaround! The DM was gonna call us it’s been a month she hasn’t called and we go to the store and they keep telling us they can’t give us her info. We are so tired of this!! We need to know who we...

I was having a frustrating time dealing with my phone's issues, feeling stuck and unsure how to resolve them. Fortunately, David Antunez, a dedicated representative from AT&T in Brawley, came to my rescue with exceptional customer service. He patiently listened to my concerns, skillfully addressed the technical problems, and went above and beyond to ensure my phone was back up and running smoothly. Thanks to David's assistance, I was relieved from the struggle and left impressed by his...

David from AT&T is a true sales pro! He seamlessly handles phones, WiFi, and Direct TV. His expert advice helped me find the perfect phone and plan. He's not just about making the sale; he genuinely cares about customer satisfaction. David's tech knowledge is impressive, and he went the extra mile to assist with setup. If you're looking for a top-notch salesperson who's friendly, knowledgeable, and dedicated, David is your guy. Thanks, David, for an...