Bridgeway Care and Rehabilitation Center at Bridgewater — Local services in Bridgewater Township

The Bridgewater location treats their patients horribly. If you truly love your relatives, you will remove them from this facility or not send them here in the first place. My relative was there for a couple weeks before Bridgeway would even allow them to be transferred. Patients are poorly treated and neglected of their needs. My relative had to sit in a soiled adult diaper for a couple hours before anyone would come change them, even with the nurse call light on. They completely gave up on my relative's physical therapy after about two weeks because she still wasn't able to have full walking ability after having surgery on their hip. The CSW Migdalia Lozano is a nasty and very cold person. She has no knowledge of her own patients' conditions or even the name of the physician assigned to them. She is absolutely clueless and has no bedside manner towards patients or their family members. From the minute she walks through the door she has an attitude. In addition to this the patients look very unhappy and miserable and most times are unaccompanied by a nurse or assistant. The front desk pays no attention to who comes in or out of the facility, which means in the case of an incident there is no record to track down who visited. They also humiliate patients by holding them up by there waistbands when trying to help them walk, instead of using some type of device or safety belt, which is also unsafe since the waist bands are usually made of stretchy materials. This place is very hazardous to its patients please do not send your loved ones here, in order to stop the abuse and...

I am heartbroken and furious over the treatment my Poppop received at Bridgeway Care and Rehabilitation Center. What we witnessed was not just poor care, it was outright negligence and a complete disregard for human dignity.

He was in clear distress, crying out and repeatedly complaining of pain, and the staff did absolutely nothing. He was left lying in bed, ignored, uncomfortable, and suffering. We pleaded with the staff to help him, and our concerns were brushed off or ignored entirely.

As a cardiac ICU nurse, I recognized that he was showing clear signs of a urinary tract infection. We asked them multiple times to test him. Not only did they refuse, but shockingly, their response was to bring up hospice, as if it were easier to write him off than actually investigate what was wrong. Now he’s in the hospital fighting for his life with sepsis from a completely preventable UTI. This should never have happened.

Call bells went unanswered for hours. No one came to check on him. It was painfully obvious that this facility is either grossly mismanaged, untrained, or simply indifferent to the suffering of their residents. The level of neglect here is beyond unacceptable. The elderly are not cared for, they are forgotten.

If you want your family member to live, do not send them to this facility. Bridgeway does not offer care, they offer abandonment. I would never trust them with anyone I love again. What they did to my Poppop is inexcusable, and no one else should have to experience what he...

My mom entered the Rehab center after hip surgery. After 3 days, she was sent to the ER for shortness of breath. At the ER, she had 101.5 fever, tested positive for a UTI, and pseudomonas (community-based pneumonia typically found in healthcare settings). Given her underlying conditions, this caused her to go into AFIB and is now in on hospice care. Given the trauma her body went through with the fall and fractured hip and her lung disease, getting any bacterial infection could have brought about her demise.

This review is not to blame the center but I have to question how well they are "cleaning" their facilities to prevent COVID-19, which should likely also kill the pseudomonas bacteria. I had issues with the Hillsborough facility when I wanted to put her into respite care and even with her short stay in rehab, I also had problems. They told me they were recording her CPAP machine all night but the information from the SIM card told a different story. Not to mention, after delivering the CPAP machine to the facility, they called me the next day asking where it was.

During this time, entering any community-based facility comes with apparent risks. I was not expecting her to contact pseudomonas and I hope the State conducts a review and...