Low's Bridal — Local services in Brinkley

I have always heard people recommend Low's Bridal, so I went into my bridal appointment with high expectations and I was sadly not impressed.

The atmosphere: Like many reviews mention, if you are over a size 10, you are sent upstairs. I wear a size 6-8 in dresses normally and was taken to the size 12 section. I completely understand sorting the dresses by sizes, absolutely makes sense and I see no problem with this. However, the vibe between the two floors was night and day. The downstairs lobby of Low's is beautiful. There are mannequins displayed with many beautiful wedding gowns. Natural light floods through the windows across the antique tile floors. Brides try on the dresses in bright natural light with huge mirror displays. In contrast, upstairs there are drab carpets, no natural light (not a single window!), and my mirror in my bedroom is the same size as the one in the cubby hole dressing room I was taken. I kid you not, it looks exactly like an outdated Dillards dressing room. This definitely put a damper on the whole experience.

The Dresses: The dresses displayed were gorgeous. The dresses in the size 12 closet were crammed together in bags (which is another thing I absolutely understand - the bags protect the wedding dresses). However, this made it incredibly difficult to even know what the dresses look like. Some of the dresses had a picture on the bag so you had an idea of style, however many did not.

The consultant: Our consultant was friendly enough. However, I do not think she was much help. In her defense, I really had no idea exactly what I was wanting but I pointed out a dress displayed downstairs that I liked and told her I also liked the idea of lace sleeves and loved dramatic trains. I told her I did not want a deep v neck or a see through lace corset. She brought me to the closet of dresses and told me to pick out some that I liked. Because the dresses were displayed in a bag, I couldn't really tell which ones I would like or even wanted to try on. After a couple of dresses, she let me try on the dress I pointed out in the beginning, which I did like but was not sure if I loved. After I mentioned I liked that one, she only pulled dresses exactly like that for me to try. I even asked her if she could combine the two ideas I was wanting - which was more simple but with a dramatic train. Her exact quote was, " well I can't find anything that fits all your wants." - Which is silly because that is the most basic style dress lol. The whole experience seemed rushed and like she was just wanting to make a sale. I have been to two other wedding dress stores in a different state during a previous engagement that were a complete 180 to my experience at Low's. At both of the other stores, the consultants genuinely seemed to want me to find a dress that I loved and were so patient and helpful throughout the whole experience. They brought mirrors so I could look at the back of the dress and would pin the dress to make it fit and so I could see what the dress would look like once it was altered. Neither of these things were done by my consultant at Low's.

The Budget: I did find a dress that was within my budget. However, I do want to mention that if you are purchasing an in stock dress - you are buying the dress off the rack in which many other people have touched and tried on for full price.

Overall: If you are looking for a dress, you will probably be able to find one with the large selection. If you are wanting an enjoyable bridal experience, I would recommend going to a more...

I did NOT have a good experience shopping for wedding dresses at this store. I had an early morning appointment and when we walked in my family and I were told that our consultant would be with me shortly and to look around at dresses and pick some out while we waited. We looked around and then my consultant called my name and asked for me to sit with her at a desk to discuss what I wanted. My family continued to roam and look for dresses so my stylist and I could discuss things one on one. My consultant then asked me where my party was and when I explained what we had been instructed to do by looking at dresses and that my party was big on looking around and picking out things she replied “well we are just gonna have to reel that in.” The tone was very rude and so I asked my group to come back while she talked to us for literally 30 mins about different styles, fabrics, etc even though I had already explained that I had been shopping before and knew what I had been gravitating towards. I explained a specific fabric that I was really liking and she told me all about how it wasn’t right for me and we could get the same look with something different. I understood that she wanted me to be informed, but was concerned about the time limit we had for the appointment. She asked what size I had tried on before and then proceeded to tell me that was wrong and I was for sure a couple sizes bigger. We then went upstairs where my family was told to sit while her and I went to pick dresses. My family was never offered water, champagne, or anything at all. She then only allowed me to pick dresses in a specific size even though previously I was being clipped into dresses to fit no matter the size. She tried to explain that some dresses couldn’t be ordered so they needed to fit, but never put me in anything that was a different size even if it could be ordered. I tried on 3 dresses that I picked and then she went back out to pick some more after I had described what I liked. I continued to try on 10 dresses that were NOTHING like what I had described. I asked for a fitted dress and only tried on 2 the entire appointment. My matron of honor finally asked me if I was happy with what she was picking because she could see I was annoyed. I finally had to put my foot down and tell her I wasn’t trying on more dresses I didn’t like. She then left the room to look for dresses and while she was out LOUDLY announced “well I have the perfect dress but it’s $4,100.” It was so extremely rude and my mother was mortified that someone was talking about our budget where everyone could hear. I finally just gave up looking after being in so many dresses that I hated because my consultant would not take what I wanted into consideration. Overall, I think this place had some beautiful dresses, I just wish my consultant had put forth more of an effort to make my...

I would not recommend this experience.

BTW I did end up finding my dress here on super sale because of the Christmas special (got a 3,000 dollar dress for 1,300) .

That’s the one of the only reasons I’d recommend going.

I had other bridal shops warn me about the experience going into Lowe’s, especially going after I had already been to private boutiques. The experience is rushed, extremely hot, and very very very pushy.

Do not come here to simply shop around and try things on. Do not come here if you have found dresses you like and are trying to find something better.

Broad ideas only.

The consultant I worked with, was extreme rude. When I told her I had found a dress I loved at another shop, but was looking to find something that had what the other dress was missing. She claimed I was wasting her time and making her job extremely hard. She even said “you shouldn’t even be here if you already found a dress you like” and “why are you even here”. I tried explaining it to her and she just kept pushing me to leave and go buy the other dress. I kept responding, “I’d really just like to keep looking”.

I simply asked for a champagne a-line/ball gown with no sequins or distracting large rose lace.

I was willing to try on all kinds of dress, but of course I did say no to some dresses, she would huff and puff every time I said “no thanks” to a dress.

That was apparently too much to ask. She gaslight me into believing I was the problem.

My whole party was shocked by her behavior. And multiple times through the experience I had tears swell up in my eyes. The consultant felt like a high school bully. It was a miserable experience.

The dressing rooms are small and cramped, with no AC and it was hottt! Even in December.

I did find a dress, but after being so rushed, I feel like only picked it because I felt bad for putting my family through the drive out there, seeing me be so upset throughout the process, and simply wanting to get away from the consultant. Please, if you come here come with a small group, maybe only 2-3, and be willing to stand up for yourself.

For those of you who read this far, the consultants name was Hannah. She really did take the magic out of such a special day. I’d avoid her...