My wife and I recently purchased a vehicle from this establishment over a month ago and unfortunately my wife wrecked the vehicle 4 hrs after buying.Raineys salesman talked us into going with their insurance company and be charged extra every month on our car payment. They have had our vehicle since 2 days after the accident and have gave us no updates on when we can get our vehicle back and calling leads to dead ends because no one answers the phones or doesn't call you back....Its fixing to be time to make a 2nd car payment and we have only drove the vehicle for 4 Hrs!!......Don't believe the lies this company tells you to get your business...I'd rather take my chance...
ย ย ย Read moreThe only reason I gave it 1 is to be able to write this. We have had our car for a lil over 2 months , yes month and it has been in the shop 6 times now. They told us that they done all they could do . still the car isn't fix oh and the would gave us a Rainey check which we haven't seen yet. When you buy used you get other peoples problems. They head man in bronwood said he would help any way he could he want even take our calls now. Hard working people don't stand a chance these days.. Hope this helps someone out these. Oh and make sure you look at the gas cap for car's causes we had to...
ย ย ย Read moreI really wish I could give this no stars,KASEY the finance manager should literally not have a job dealing with people,she is extremely rude she argued with me for about 10 minutes straight talking over me.She thought she put me on hold and called me ghetto.(mind you my voice is so calm and very professional Iโm from Virginia and talk extremely proper) I asked what she said and she laughed when I asked her for her supervisor she hung up on me.I will be taking every legal action I can.please do not go to Rainey you all itโs so many other...
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