I recently had the pleasure of working with Cheri, and I couldn't be more thrilled with the entire experience! From start to finish, Cheri demonstrated an unparalleled level of professionalism, efficiency, and genuine kindness.
First and foremost, the turnaround time for my roofing project was unbelievably fast. Cheri worked tirelessly to ensure that everything was not only completed promptly but with the highest level of quality. It's evident that she takes immense pride in her work and genuinely cares about delivering results that exceed expectations.
Cheri's positive and pleasant demeanor made the entire process a breeze. Dealing with home projects can often be stressful, but Cheri's friendly approach and willingness to address any concerns or questions immediately put me at ease. She truly goes above and beyond to create a comfortable and enjoyable customer experience.
One of the standout qualities was Cheri's problem-solving skills. No matter the issue, she had a solution ready to go. This level of proactive problem-solving is truly commendable and speaks volumes about her dedication to ensuring customer satisfaction.
Navigating insurance processes can be daunting, but not with Cheri by your side. She seamlessly worked with my insurance, making the entire process smooth and stress-free. Her expertise in handling paperwork was a game-changer. Cheri made everything seem easy and straightforward, turning what could have been a headache into a hassle-free experience.
Lastly, Cheri's guidance in choosing the perfect roof for my home was invaluable. She took the time to understand my needs and preferences, providing expert advice that resulted in a choice I'm absolutely thrilled with.
If you're in need of a roof and want a seamless, efficient, and delightful experience, look no further than Cheri. Her dedication, expertise, and friendly demeanor make her a standout professional in her field. I wholeheartedly recommend Cheri for any roofing project – you won't be...
Read moreI have had a wonderful experience working with Indy Rooftops. Over the past 8 months they have diligently supported me in a long, drawn-out negotiation with my insurance company over hail damage to my roof and guttering. With the help of Dan Mackesey and Brian Weddle (involving numerous phone calls and many trips to my house to gather info that should have been gathered by my insurer), I was able to negotiate a complete shingle replacement for my roof. Indy Rooftops helped me pick out a best-in-class shingle to replace my 40-year shingle and then fit me into an opening and replaced my roof – all within 3 days! The installation was done with great care and attention including cleanup afterward. My new roof looks great! And I look forward to many years ahead without issue, I am confident of continuing support by Indy Rooftops should I need it. All in all, Indy Rooftops has been professional, courteous, diligent and customer-focused. I would highly recommend them.
Mar-2025 Update: Indy Rooftops continues to be a great business partner. They have been patient through the insurance payment and mortgage company endorsement processes, and now I am ready to make my final payment on my beautiful new roof. Couldn’t be more pleased with the support of Indy Rooftops and specifically my sales contact Dan Mackesey - he has been so helpful and accommodating throughout this...
Read moreFirst I want to say I never write reviews but in this case I felt I needed to let anyone thinking of having a roof replaced look no further. This company from start to finish was superb. Lexi and Brian were the 2 people I worked with. I made a call to have an estimate on a roof replacement 2 layers. They came out promptly and walked me through the process and I had a thorough estimate that day. After deciding to use Rooftops a date was set for the project and every step of the process was excellent. The communication with Lexi was great and I had all my questions and concerns answered. They came out on the date set and completed the project the same day. After the work was done I had some concerns about an area of my roof and Lexi assured me they would take care of any issues and that they stood by their work. As it turned out I had an issue with the structure of an area of the roof. They actually removed a small area of shingles and fixed a semi broken rafter and re roofed the area at no charge even though it was not their fault. I can’t say enough good things about this business and would encourage anyone interested in having a roof replaced to use this business. You will not have to worry about anything they are great. Thank you to Indy Rooftops for a...
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