Michele's Boutique & Gifts — Local services in Brownsburg

I called for information about a Hammitt purse I had not seen in person. It’s new and I wanted to know if my phone would fit in the outer back pocket. The purse had not arrived to their shop yet, and Hammitt had not yet sent them measurements. They sent me a text when the purse arrived to their shop. Instead of just giving me measurements, they sent me a video of one of their staff wearing the purse, putting her cell phone in the back pocket and even brought over another similar Hammitt purse for me to compare size. I have NEVER received such a helpful response! It was unexpected and very thoughtful. I loved the purse and immediately decided to purchase. About 15 minutes later I received a text with a picture of the shipping label already printed with the purse sent the same day. Honestly I couldn’t have asked for more. This is a business that knows how to treat their customers and provide the kind of service that makes you feel like you are a priority. Rest assured if you purchase from Michelle’s Boutique you will be in...

Worst customer service ever from the owner. I simply attempted to take a bracelet back that broke as I was putting it on for the first time. It had the tag on it and I had the receipt. I had no idea about the 10 day return rule. I was treated with such disrespect! It was all about how she couldn't re-sell it due to her having to throw it in the trash because it was in somebody's house for months...I'll never be back. And it's too bad because I was a...

I ordered a Hammitt handbag over the weekend and received it, via UPS 3 days later. The bag was on sale and arrived in perfect condition. Thank you for excellent service. I would love to visit your store when I am in the area. I live in Michigan so don’t get to that area often, however, my husband is in sales and gets near you often. He always wants me to join him on the road. I think now that I have discovered your BOTIQUE, I just must go with...