Ace Hardware — Local services in Brownsville

Made a $250 purchase here. Could have gotten it cheaper but wanted to buy local. Product came with a 1 year warranty. Had problems before warranty was out. Ace refused to honor the warranty. They said I had to go to the manufacturer. The manufacturer said I had to take it back to the store. After many phone calls and emails and 2 trips back to the store I'm stuck with a faulty product. I will never spend another dollar at...

Staff was helpful and friendly. Went there looking for one item (WD-40) asked the staff where to find it and despite being preoccupied with another task (I say this just highlight how well they were able to direct me not to say they should have dropped what they were doing) they were able to direct me to what I needed...

I think that the people that work there need to be trained more and more knowledgeable about we're things are in the store I think that the managers need to be on the floor helping people instead of in the office...