Starting a new practice is a huge adventure - so many details, so much pressure, and so many expenses! I needed an exam table and an autoclave, and at first I tried ordering from another medical supply company. Big mistake. Their customer service was basically a phone tree scavenger hunt with no prize at the end.
Enter Booth Medical wearing a superhero cape made of excellent customer service. Not only did they have exactly what I needed (shiny new versions of both the autoclave and exam table), but their prices were reasonable and - wait for it - they answered the phone! Real humans! Real humans named Kinsey and Lacie who knew their stuff and actually gave great advice!
The equipment arrived quickly, perfectly packed, and has been working like a dream for over a year. But the cherry on top? They checked in later to help me maintain the autoclave. They gave me a menu of various options and I picked a FaceTime remote consultation with their tech Matt. They mailed me all the gaskets and filters in advance, and then Matt patiently walked me through the process step-by-step. I really appreciated that I could do all this myself in my small office since we don't have great options otherwise.
Massive kudos to Kinsey, Lacie, Caitlyn, Matt, and the whole Booth crew. You all made my life way easier, my clinic better equipped, and my autoclave happier. Five stars, two thumbs up, and one very...
Read moreBooth Medical is an excellent vendor for high-quality equipment. I recently purchased patient exam tables, and the units arrived in perfect condition, with colors exactly as we desired, and right on time. Their responsiveness in following up and checking for any issues during the purchasing and delivery process was impressive. I highly recommend Booth Medical for their great selection and competitive pricing. Additionally, I want to express my sincere gratitude for the effort Lisse Jurcenko put into coordinating the entire process of acquiring the new patient tables. From start to finish, you managed everything with such dedication and care, ensuring they were successfully installed today. We genuinely appreciate the time and energy you invested in making...
Read moreIt will not allow me to rate higher than 5 stars or I would. I cannot thank Kari Bars in sales from BME more. My place of business needed something urgently (that seemed to be backordered everywhere) and Kari helped get it to us as fast as possible and personally gave me updates along the way. I have never received service as good as this anywhere else and I mean that. She was so friendly, efficient, and genuinely cared! It was nice and so different compared to all of the other places that I had to talk to. One hundred...
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