Timbes Tire & Auto — Local services in Burnsville

My husband bought two wide tires for the back of our challenger online. We went to gateway to have them put on but we’re told they couldn’t do it there because the tires were too wide for the rim. My husband decided to go to timbes for an 2nd opinion and they agreed to do it. They mounted the tires and charged him $160 (which is more than he expected to pay but was told it was “a job” and he paid it without complaint. By the time we made it home from timbes, the tire sensor started showing a flat line on the driver rear side. I called timbes and was told to bring it in to be looked at. I took it there a few days later while my husband was at work. I was lectured by the owner about how he “should have charged $300 to mount them in the first place” and “definitely didn’t make any money off of it” and told me it would be “near impossible” to get the sensor past the bead but they’d try. 10-20 minutes later they had the problem fixed but charged me another $80 for doing it. The sensor was fine prior to them mounting the tires so it obviously happened with them mounting the tires so I thought they’d fix it no charge. I understand the tires were wider than normal and it may have been a little more difficult to mount but I feel they should have just declined doing it in the first place rather than charging me for something that happened after he agreed to do the job and charged extra for doing it; and to lecture me like he did because I was there without my husband. I won’t do business...

Do not waste your time or money!

I brought a car in for engine noise. I asked them to fix the noise and any issue it had. I then paid and picked up my car driving it home.

5 miles down the road it started vibrating and rattling loudly, much worse than it was before. Now the whole car was shaking, and I was beginning to lose control at high speeds. I turned it around and limped back to Timbes claiming the rattle was way worse and now not drivable.

They replied that it needed more work and charged me a second time for fixing my car. Then as I paid for the second time it had the same issues after leaving, roughly 5 to 10 miles down the road.

I talked to them on the phone again and explained the situation. They wanted me to bring it in for them to fix it for a third time, and planned on charging me again for the work.

The staff was rude and obviously only wanted money. The car ended up being taken to another mechanic who corrected the issue in less than a day.

This business is a complete waste of your time and should not be trusted.

I will never recommend this business, and will continue to tell anyone needing work in that area about their ethics...

I will start off saying I’m very particular and OCD with my vehicles. Had a level installed on my truck today and it was installed by timbes. It rides just fine, and I’m happy with that. When I got home, I looked over all the abs line routing etc. passenger side of my truck, almost perfect. Fastener clip on the connector was just not secured 100% right. On the driver side, i immediately picked out that the line was not routed right. Looked closer and I found it’s missing a zip tie clip that attaches close to the UCA, and the bolt that fastens the line to the hub assembly is not in place at all. If I were to guess, likely a mistake on a younger tech who has yet to learn that velocity on the job comes second to quality. If it wasn’t for these little mistakes, it would be a 5/5 experience for me. Will add the price was good, and timbes works with you well. But, 3.5/5 for me because my excitement on the new stance of my truck has turned to some OCD worry until I can get a new zip clip and bolt to secure that line from...