Reed's Market of Byhalia — Local services in Byhalia

Always check your receipt thoroughly before you leave the store, especially on "sale" items, if you make a purchase at the Reed's in Byhalia, MS. The Reed's in Byhalia regularly charges full price for items they advertise as being on sale in their ad. Last week, I purchased some Florida's Natural orange juice, 89 oz., which was advertised in Reed's ad (photo of ad attached) as being on sale for $4.99. I was charged $5.99 (photo of receipt attached). When I went to the Reed's customer service desk this morning, a rude hateful, female customer service representative immediately advised me, "I hope you've got your receipt." When I produced both the receipt and the Weekly Ad, she advised me that she couldn't refund the dollar unless I had the card which I made the purchase on. This has never been a problem any of the other three (3) times that I've been charged full price for "sale" items. I informed her that I did not have it with me and she refused to refund my dollar. She was looking for any excuse to keep the money....

I been in this store 3 times and I have seen some very inappropriate customer service tactics. I have watched a manager take a basket of food from someone because they came back in the store to buy food from your establishment. The purchase helps your store. It was meat..hmmmmmmm..you just lost money because you put the meat on the counter behind the customer service desk... The meat has already been out of the fridge for about 30 mins....so in reality that was a loss for the store. I understand you don't want people to buy all your products but..You still loss money because you can't nor shouldn't sell that item....im new here and the customer...

I have had to use reeds this week for the first time since I moved to the area. The weather is terrible the parking lots and roads are completely filled with ice and snow. The few times I have gone to Reeds they were packed completely. The lines went from the front of the building to the back of the building. I am extremely impressed with the way reeds has come together as a business and employees. They have done an outstanding customer service job. For what they have had to deal with. They are friendly under the worst conditions. They have all of the shelves stocked despite the overabundance...