Stone's Home Centers — Local services in Cairo

A carpenter doing some work in my house suggested us to use stones for ordering new windows. Claiming Buddy was the best at measuring and ordering. Well Buddy told us they sent the wrong windows, two months later we find out Buddy ordered 7 windows instead of 9 . Buddy will not give us a call keeping us updated , so unprofessional.So I called the manager who said he would get to the bottom of it and call me back on Monday. Well, no call on Monday. So unprofessional .They have been screwing us around and keeping us waiting for 3 mths for nothing. Customer service is awful. Buddy has been incompetent. The managers customer service is not so good either. Just a waste of our three months. I don't want to deal with those...

As a sub contractor cairo stones store is horrible. The material selection is poor and the people that work there are terrible even management asked if the windows are call size he said yeah frame the holes to call size well half of the windows are a half inch smaller than call size but the other half of the windows are exactly call size and they don't pick up on what needs to be tempered and what doesn't. I suggest to anyone in cairo to just drive to the Thomasville store for all your home building needs they have...

I had called to make sure that you had a simple hose washer in stock and your employee Stephanie told me that you did...when my wife came to your store to come purchase them your employee Stephanie was very rude and non customer friendly...I had planned on spending a lot of money with your business as I do with Lowe's but after my wife received nothing but disrespect from your employee(Stephanie)I will be using a different source for my home...