NAPA Auto Parts - JEMISON AUTO PARTS — Local services in Calera

The owners and son went way beyond the call of duty when we were there. Our travel trailer had a wheel bearing go out. They father and son came out, jacked up the trailer, assisted my husband in removing the wheel, replacing the bearing, and putting the wheel back on. They provided their labor in the hot sun. Took almost 2 hours and only charged for the parts. The wife, Donna, also helped out. NAPA corporate needs to give them something special because they were supernaturally excellent in their service and going the extra mile for us. God bless you all. Such extraordinary service is rare today and we are so very grateful for your kindness and assistance. A...

We were on vacation when our vehicle started having battery issues, and this NAPA store went above and beyond to help us. The staff (shout out to Chris) quickly checked our battery and confirmed the alternator was failing. They had the exact alternator we needed in stock, which was such a relief since we were far from home. Not only did they get us the part right away, but they also took the extra step of finding a local shop that could install it the same day. Thanks to their fast, friendly service, we were back on the road in about three hours. Truly outstanding customer care—highly recommend this store to anyone in the area or...

Chris and Tyler went above and beyond to help us out while we were stranded, out of state, and towing a camper. (I called every auto parts store within 10 miles.) Such a simple act of kindness on both of their part, got us back on the road safely, all anxiety gone. These guys are the epitome of excellent customer service and good humans, in general. Because of these guys, NAPA will be my first choice from here on out! Thank you for...