Indigeny Reserve — Local services in California

When I had to choose one star it called that "Hated It" . This does not describe my feeling. I would have given no stars and not used the word hate if that were a choice in writing my review. I would have said I was extremely disappointed because I believed in my experience of visiting the grounds , buying organic apples directly , enjoying the tasting bar and reading as much online as I could find on the website. Had there been full disclosure and transparency on the website regarding the ingredients of the products made and sold by Indigeny , I would have absorbed all that I could. I hope that is available soon and I have requested that be done directly with one of the Watson family members. That would be full disclosure and transparency , which I consider very important in my life and look for that from the people in my life and products I buy. My complaint is that when I went with faith and trust to buy my first 6 pack of "Indigeny Reserve " as a rare treat for myself in terms of drinking alcohol , I was 2/3 through the bottle when I looked at the ingredient list . I was shocked to find out that one 12 ounce bottle has 31 grams of sugar , that the product has Dexrtose, caramel color and preservatives in it . I could not sleep last night I was so hopped up on sugar. I am disappointed because I thought Indigeny was similar in the degree of integrity that the also local Diestal Farms has well established . What I think now is that the Indigeny Reserve product is cheaply made , a money maker but worst of all it is part of an industry that is contributing to the out of control use of sugar that is affecting the masses . Sure , it is fine for them to make and sell what they do , it's just that I understand now that though they have an organic hard apple cider product that they make and sell on the grounds , the product in the store is closer to a soda product and those distinctions are not made on the website, which I hope they will be soon . I believe now that they would never make the money they want / need to make by just producing an organic , no sugar added hard cider and an organic hard liquor. The money is in the mas produced for the masses who have yet to stop their own intake of cheap sugary drinks . That , besides the fact that I felt very bad after drinking part of a bottle of the 12 oz Indigeny reserve last night for the first time , is why I would give no stars with an Extremely Disappointed designation if I could have . Still it was important enough for me to register my complaint and therefore I chose the one start and the distasteful "Hated It" . Buyer beware, business...

This use to be my favorite place to go to but I will no longer be coming here. I came in to get my 1/2 gallon refilled and the girl working at the counter refused to refill it she told me she couldn't refill my bottle because it was not clean and it is HER policy that she can not do that I ftold her that it was and even the customer next to me had to jump in and tell her if she can maybe just switch me out for another bottle or something and she said no and told me to smell it almost as if she was trying to embarrass me in front of the other customers. I didn't smell anything but she made me feel awful and then told me that if I want I can buy another bottle which made me assume that she was just trying to get me to buy another bottle I refused and walked out. I left feeling ashamed as if I had done something wrong. I live in the area and have family from other cities that I take there all the time, I will no longer be bringing in new business nor will I be coming back. I have refilled my bottle here a few times already and the customer service has been horrible but I didn't say anything before because I didn't think it was a big deal but most people in the area will tell you that if you are not there to do tasting they will not treat you as nicely. It is very unfortunate because I really like there drinks but I just can't handle this treatment from their...

If I could give 10, even 20 stars, I would. I cannot say enough good things about Indigeny Reserve! Our son and his now wife chose Indigeny for their wedding, and I’ve never been a part of an event that ran so smoothly and beautifully. Cassandra was so helpful and accommodating - what a gift. I feel like she worked tirelessly to help our son and daughter-in-law, putting them at ease, and making sure everything they wanted and needed was ready and taken care of on a day that has the potential to be very stressful. The crew was so helpful and kind - easy to work with - everyone there made us feel like they wanted this day to be as special for the bride and groom as their families did. The grounds were (and are) gorgeous, the weather was perfect, the ciders delicious, and our whole family believes the day could not have been more perfect. If you're thinking about using this venue - don't hesitate. I highly recommend it - it’s beyond worth it. Thank you so much Cassandra and crew at Indigeny, for making this once-in-a-lifetime event...