Tyndall AFB Commissary — Local services in Callaway

Almost always a great experience. However, today I experienced an incredibly awkward, unnecessary situation. When I reached the checkout area it was packed, several people were already I line to check out at the regular checkout stations with 4 available lanes. I look and see that the self-checkout is completely empty, I also read the sign that is only on the first self-checkout that reads 25 items or less. The other 3 stations do not have a sign on them so I proceed towards one to checkout. As I’m scanning my ID, a store employee approaches me and ask if I have more than 25 items. I replied that I did not count them, but it’s possible. Most of my items were in insulated bags to keep them cold, so she certainly cannot see 25 items. Anyways, she tells me I will have to go to a normal checkout lane. Mind you, the self-checkout area is completely devoid of life expect for me and the 25 item or less lady. Without argument I proceed to the regular checkout lanes where I stood in line for no less than 10 mins. All the while, not a single, solitary person used the completely empty...

Whats up with the Self Checkout Police?? I have a 4 items to purchase for lunch. Out of the four self checkouts two were empty and two were in use. I proceeded to the empty checkout line and the "guard" told me I had to use the other line. I asked why. She replied that I had less than 15 items and need to use the 15 item or less line. I noticed that the other sign stated 30 items or less. I explained that I had 30 items or less. She got huffy and said the signs meant 1-15 times and 16 to 30 items. Simple put, the machines were not in use and the others were. PLEASE use some common sense! There were no other customers waiting. POOR...

The store is pretty clean. The layout generally makes sense. I can find many of the specialty foods I eat here. Meat is always cheaper than what is available on the outside of the base. There are many good deals and the surcharge is generally less than paying taxes on groceries locally. The baggers are always very gracious, even if you forget to bring cash for tips! Cashiers and other staff are friendly. Vegetables and fruits are often hit and miss with quality. Check expiration dates very carefully, but that is something you should do every where you shop! I wish they were open on Mondays, but I also wish the BX was open on Sundays. It...