Purchased a set of mattresses from this store approx. 5 months ago. Big mistake. Mattress began to sink in the middle after approx. 2 1/2 months, and became uncomfortable. When I spoke with Management about the problem, they sent someone out to measure the depth of the sunken area and determined that it did not meet their criteria for any further review. Was very unconcerned and offered no further assistance other than told me to contact the mattress company (Serta) who in turn referred me right back to them. Very upset over this total waste of my hard earned money.
10/31/24...... UPDATE
Brian, Yes, I did indeed felt the need to post a review, it being informative, not negative, as that was my experience with your store. Also, because what appears on your site is not an accurate depiction of the experience that I had with you. Sales 101 suggests that you not only sell your product, but you make sure that all supporting irems are in place to ensure the product performs as expected. Did you ask me what support system was already in place to be used with this purchase? NO. The previous mattress set that I had on this bed was over 15 years old and I NEVER had a problem of this nature. Please don't patronize me. You never asked because what I already had in place should have been sufficient if the mattress was any good. Again, within the first few months of purchase, the mattress began to sag, allbeit still under warranty. Further, I did not DEMAND the information to Sealy, as that information is easily attainable online. No, I will NOT call you AGAIN. I have called you too many times already with no...
   Read moreWe are repeated buyers within 7mos..Newman's is the best hands down to go to..they have nice quality furniture and accessories and can't beat the prices nor the customer service from 1st contact to walking out your door after delivery..we got our living room set the next day..some say 6weeks..it's all hassle free and the staff is so amazing!!! could't meet nicer people who actually come off genuine and want you to be happy with what you want and what you choose.We will be back again for sure.Newman's has whatever style that fits your needs..want a good price,excellent service,beautiful furniture..wall decor,lights,fast free delivery and the best deal with the nicest people..go to Newman's in Camden..We HIGHLY RECOMMEND THEM!!..trust me when I say my husband doesn't get overly impressed easily and yet he goes on and on of how impressed and floored he is on all encounters..he said " as far as he's concerned..there isn't anywhere else he'd care to go" Check them out!!We Highly Recommend...
   Read moreThis place is easy to describe with one word, AMAZING!!!!! Seriously they are that good, not only do they ha e a great selection they have them in stock. You actually get to bring home what you bought, no waiting for them to order whatever you picked out. The person that helped me was awesome, not pushy and if I had a question, it was answered right away. I'll definitely be back without any hesitation. Thank you for the great service...
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