Polen Implement — Local services in Carlisle Township

My son went to purchase first zero turn, I spoke to his sales rep who was very ruthless and had very poor customer service skills. I then placed a call to one of the owners which Tony Polen assured me he would call me first thing in the morning to discuss the deal. I gave him the benefit of the doubt here it is 3pm and no call to discuss. My family has used Polen Implement and bought numerous tractors and equipment from them. I am very disappointed and will not use them or recommend them anymore. Very very poor...

I recently had a problem with my GX255 and explained to Service. Mike and I go back a bit and he very kindly printed off several pages of instructions to help me put back the Primary Deck Belt that had come off. In less than 5 minutes it was fixed and mowing the lawn. I can't endorse Polen Service highly enough for explaining how to do the job and not picking up my GX255 to take back...

Came here to buy a zero turn in October. The salesman, Tony, was friendly and very helpful. Sold us a great used mower at a great price. They brought the mower in for us to look at and even demonstrated how it works. They went above and beyond by loading the mower in our trailer. Couldn't have been happier with our experience here. More than worth the few hour drive...