Willow & Wildfire — Local services in Carroll Township

Visited the Hershey location to buy one of the healing touch pottery mugs. I was very excited about my purchase as it was the only one left. After leaving the store I was bumped and accidentally dropped my bag. The mug broke and I was shocked to find that the mug was barely wrapped. The store clerk wrapped a pottery mug in very flimsy paper and only one layer. When I went back into the store upset and asked if I could exchange, the clerk told me it’s not her problem after I left the store. As someone who gives this shop a lot of business as well as others I know, I was very disappointed that a small business couldn’t do anything to help out. When I pointed out that the mug was barely wrapped and it was not protected, the clerk told me it wasn’t her problem. The shop has lost my business as well as...

I absolutely love this store however was very disappointed by the staff today. Upon entering the store we were greeted with a look and tone from the women behind the counter that seemed like she’d rather us not be there. She continued to be unfriendly as we walked around checking things out. At one point I asked her a question and she would not even look up at me. I have never been treated like this any other time visiting here. This store beyond having wonderfully cute, eclectic and country primitive items is also a nice short drive for me however I am happy to drive further to a place that makes me feel welcome...

If you need just about any type of personal gift - birthday - Christmas - personal - holiday - Baby - or if you need a specific item for your garden, home, beach home, etc., this is the place to shop. Plan on spending a bit of time, because there are so many different and quite tasteful items to see! I can't imagine that anyone could leave "Hearts Design" without finding something to fill his/her list of gift or home decor/garden decor items! Don't just drive by, stop in for a pleasant visit and a cup...