Just moved to the area, came here to recycle for the first time. I saw the reviews and they said friendly staff.... but I didn't get any of that. Nobody helped me out, I figured it out by myself. After my recycling was weighed I asked the guy that did it, where do I go next? He just pointed in a direction and said "inside"... again it's my first time here and there's a shop where they take scrap metal and next cashier booth, so I figured the booth. The lady was helping someone else so I waited. When she saw me she came to the window and I tried to hand her my receipt and she starts pointing to the side. I didn't know what she was pointing at, so I told her it's my first time here and she got on this messed up speaker that was breaking up as she was screaming scan. I eventually got it and it turns out you scan the bar code on the receipt and a machine pays you out. But she was kinda rude! From the reviews I was expecting friendly...
ย ย ย Read more5 stars because they do what they can with what they have ! If you have a 53 foot dry van for deliver , be prepared the place is small but nothing that we can't handle you pull forward to the scale with the head in and to get out you have to get out backing up! They say we have to be the closest possible to the container but if we pull it closer and straight beside the container we won't have space to back up and move the truck to position the trailer ...
ย ย ย Read moreThe weight station and back crew absolutely deserve 5 stars โ theyโre always polite, professional, and very helpful. Unfortunately, the cashier staff at the window really bring down the experience. Iโve dealt with two different employees on separate visits, and both were rude and unhelpful. The customer service at the window is consistently poor, and it leaves a bad impression. Management should seriously address how front-line staff interact...
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