Sony Carson Service Center — Local services in Carson

Good factory service. It feels a little like you're entering Fort Knox when you get there - they check your ID and enter your car license plate number. When you leave they usually check your trunk. You have to drive past a stretch of loading docks, around another section of massive warehouse, and then look for the nondescript yellow railing by a small staircase. Then you have to ring a buzzer to have them open the door. Service turnaround on a pro model camcorder that had been dropped/damaged was...

Went to load there thy don’t have parking to dock and ask driver to park on blind spot of dock which is very dangerous as to tight spot and their staff specially dock supervisor is mannerless and arogant and speak bad language to drivers company like Sony which has some reputation should do some better while hiring these types of arogant and mannerless pple iam not going again here...

The Sony team member gave me orderly, professional, and effective support. He was able to actually see my TV screen and guide me successfully through the set-up process. Most magical to me is that he actually provided me the real-time support to my home in California, from his location in El Salvador in Central America. Many thanks to...