Items ring up for more than the price marked on merchandise, the cashier/manager on duty said they can not change the price. Had 2 items that were labeled at $5 each (a black and yellow DG price tag with a bar code) they ring up at $8 at the register. The manager on duty said they do not have an option to override the price. The digital coupons do not apply to the final sales price, and cashiers say it's an issue with corporate and nothing they can do in store. The cashier gives the total ($31.32), then I enter my phone number for the digital coupons and it shows that it has been accepted. The cashier then says the total is $31.32, I say that it didn't change and she argued that it took off 10 and some change. I said nothing more about it and decided that I will not spend any more money at and...
Read moreJosh and Judy were so kind and patient when I was having an issue with my debit card. Josh put all of my items away because I thought I couldn't get it to work and then figured it out, came back in and he collected my items for me again and brought them to the checkout. He didn't huff and puff about it, was happy to go above and beyond for me ... and was still nice when the card still didn't work the second time lol! I appreciate that there are still employees out there committed to helping customers instead of being upset that they have to...
Read moreStore did not honor $5 coupon from DG app. Cashier claimed it would be on receipt. When we pointed out that it was not, we waited an unacceptable amount of time for a "manager" to show up. This person (Linda) basically just said tough luck. The coupon and app are corporate (of the same company) but the store doesn't accept any responsibility and would not credit us the coupon from their own app. I've heard news clips about DG and shady pricing. First time I have experienced...
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