I have had my storage unit for 2 years and had no problems up until about a year ago when there was a pest problem. I told the owner at the time who basically stated that since it was an outside storage problem, there was nothing he can do and basically suggested that I buy traps (which I did). The previous owner did not reimburse me, apologize, or even try to rectify the problem. Fast forward a year, season changed and there was again a pest problem. I posted a review, to which current owner Brent contacted me the same day and heard my dilemma. He provided a remedy to the problem as well as gave discount on my storage for a month. I appreciate the speedy and effective customer service and recommend Pacolet...
Read moreI rented a storage unit at Pacolet Self Storage. It was very easy to rent online and I like the monthly autopay option. I highly recommend this storage facility. I am planning to use their RV Storage...
Read moreGeorge who answer phone is rude and refuses to send call to manager when asked nicely to do so refuses and then hangs phone up this person should...
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