Snow's Garden Center — Local services in Charlottesville

ABSOLUTELY THE WORST EXPERIENCE - we signed up with Snows on the recommendation of our builder for a significant job for our newly built home, and regretted our decision very quickly. Watch out for great reviews on Facebook - most of them come from people that either work there, or are associated with them - what a scam!

The quality of their work is extremely poor, the people they hire have no idea what they are doing - for example, they installed sod on top on 2" thick wood chip layer - comes summer, all the grass would be dead if I did not catcht it. They proposed putting down compost under the sod - and they never did - when I pointed it out, they brought a bag of fertilizer and just dumped it down - now we have dead spots where they put too much fertilizer, which burned the grass... They installed significant amount of mulch - every load they brought was a different color. I have pictures of their people sitting and playing on their phones. I can go on, and on... absolutely horrible company to work with. Their designer, Janice, wants to tell you how wonderful they are - she, herself has no idea what she is doing - when questioned about proper way of installing, she gets very defensive... and they are very expensive - I thought I was buying a piece of mind - wrong. There is something wrong with the picture when the owner shows up in his designer clothes, in his new Mercedes to supervise the site. This feedback coming from someone who has worked landscaping jobs for top notch firms early...

Snows did both the design (Kate Sedgwick) and the installation of a total make-over of our back yard in the city. The work included completely regrading the site, hardscaping, fieldstone retaining walls, a parking area, sod, pathways and extensive plantings. We could not be happier with the entire process, from design (Kate is so easy to work with and knows here stuff) through installation and warranty work. The workers were delightful people, the type of folks one is happy to have on the property. They took their time to do the work correctly, including some meticulous hardscaping work that was done with superior craftsmanship. There were many instances of surprises that Snows could not have anticipated, and they never once charged us a penny extra. These were not little things, like finding an entire concrete slab buried in the yard, and needing granite block to create a proper edging. We also had a few plants that needed replacement since the work happened in the heat and dry of July, which Corbin and the team at Snows handled without any issue.

Everyone who visits marvels at the transformation. It is beautiful, functional, and a delightful addition to our home....

Snows did a major hardscaping project for us. They built a winding path up our very steep hillside and installed a patio at the top to catch sunsets. They were great to work with every step of the way. Our construction crew was phenomenal! Jose and Alfredo did the building, and we were so impressed by their skill and careful work. We enjoyed working with everyone involved and appreciated the team’s ability to work together and with us to complete the project on time, on budget, and without any surprises. The finished project is beautiful - the natural stone steps winding up the hill look great and make it so much easier to get up this hill. Near the top of the path they installed a boulder retaining wall that is functional and interesting to look at. The patio is built into the hilltop exactly as we imagined. They even placed some boulders behind the patio to give it a unique character. This project was technically challenging and we appreciate how well they planned and managed that. We can’t wait for the seed to grow in on the slope and parts of the pathway. We couldn’t be happier and we certainly...