I went in on Saturday night to look at purchasing a new couch. I found one I liked but there was a gentleman working that basically told me that I could pay for the couch but he couldn't help me load it because he lived an hour away, they were fixing to close, and that he wanted to get on the road. I decided to come back a few days later to see if someone else was working. There was a lady working and I told her of my experience and she was appalled! She was super nice and was happy to sell me the couch and helped me to load the couch by herself. She was very easy to work with and she was truly interested in hearing our needs when it came to the couch. What ended up as a bad experience turned into a...
Read moreI'd give it 0 stars if I could. Came in last week or so and was tryna find a new recliner for my husband. The employee with the earing I think his name was Bruce or bryce, he wouldn't help me at all . Wasn't willing to work with me or anything. He told me i could get it half off if I gave him 50$ cash first and when I told him no I can pay full price for it he treated me like dirt. I loved roses flooring and furniture when I lived in charlotte but now being in forest city I will never return! This has been the worst experience of my life. Please stay away from that scammer ! Spend...
Read moreWe have bought furniture from TONS of places over the past 7 years but we’ve never even come close to having the wonderful experience we did with Bruce today at Rose’s in the flooring and furniture department. He was very busy during our time there but was very attentive to every customer and helped everyone in a timely manner! His friendliness, hospitality and willingness to help with everything we purchased made for incredible customer service and definitely made us...
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