Prairie Hills Animal Hospital — Local services in Cheyenne

I would like to preface this review with we have been a faithful client of Dr. Barker’s since she was at her former practice. Her bedside manner is not like any other I have experienced. She has taken care of my rats, cats, and dogs. And every last one of them she treated like her own. She has been with our family for some very challenging and difficult decisions. She has never forced her Opinion on us, but she has made Appropriate suggestions. I have learned through the years that it is not about the price of care you pay for, it is the quality of care you pay for. My greatest wish is that people could see and understand the general cost of care. If I had any concerns it would only be the cost of medication from their pharmacy, however, they have always been amenable to sending a prescription to outside pharmacies (Northstar). Their staff have taken several calls from me when I was inconsolable and even when I was frustrated. They have listened and responded kindly. They have never treated me poorly or my animals poorly in response. Dr. Barker sat with us as our sweet Willow took her final breath. For that, I can never express enough gratitude. Yes, cremation was expensive. But in order for us to get quality care, they need to be able to hire the amazing staff they have and be able to keep the lights on. When making your fur child’s healthcare decisions keep in mind, you wouldn’t pay a school teacher to represent you in court nor would you pay a diesel mechanic to be your doctor. And recently being one of the clients that was a reason some may have had to wait to see Dr. Barker, be kind. You never know what has happened in the room next door. Prairie Hills is who I trust to care for any...

If I could give this garbage facility a lower than 1 star score I would. They are NOT here to assist in your pets health or recovery.

One of their "fill-in" doctors(if you can even call these people that word) ordered hundreds of dollars worth of tests for my dog when I simply asked for help with a mass growing rapidly on his leg. Then was told they cannot do anything to assist with my dog unless first paying them THOUSANDS of dollars before the operation even begins. Like you cannot even schedule the appt. so you can be in line for the surgery.

The medications they prescribed to my dog were found online for 50% less than their charging, and I found a facility that understands not everyone is rich(seemingly their entire "client" list is rich people ok with being lied to and paying exorbitant costs along with it.) willing to do the same surgery for a fraction of the cost!

If you truly care about your pet, take them literally anywhere else. You as a pet owner do not have to settle for garbage services provided by people who claim to care about animals...when in reality they care only about charging you as fast as possible, and as MUCH as possible.

I assure you with many options for vet care here in Cheyenne, with a small amount of research and calls to them will leave you actually feeling safe and cared about. You are just dollar signs to this...

Great surgery experience but not much help getting medications. I called on. Friday stating I'm going to be out of meds for my dog. The lady was super helpful and said we don't have that medication but the vet could write me a prescription. I was told come in Monday pick the script and so I can get the medicine from another provider in the near term. I drive 50 miles into town on Monday and the front desk has no clue what's going on. They said all the vets are out lunch and I need to wait. They also stated I need to pay for the prescription and order through their mail order system. I need the prescription in 6 days and Chewy is the only one who delivers to my house. Well I got the response over the phone I need to make the best decision when it comes to my pocket book. I just paid for $1500 dollars in vet care at their facility for my dogs money is not the object getting my dogs care and...