Harbert Antique Mall — Local services in Chikaming Township

this is the worst experience I have ever had in an antique store before. I love antiquing I go to antique stores all the time and this was a horrible experience. When I first walked in, they were very friendly, my friend and I. A little bit through the store, All of a sudden they changed and they were completely rude to us. They followed us around booth by booth, standing outside of each booth, as if we were trying to steal something. They were extremely rude when we asked questions about prices. When I went to open a box to look at a $40 item I was told to not open that or pull that out of the box in a very rude tone. we were told they closed at five and then all of a sudden they start talking amongst themselves about some event that came up at 4:30 so they needed to close in 10 minutes and practically kicked us out of the store. The first item I had chosen was a antique ornament for my son that was very important. I laid it down when I got there and at the end when they were doing my order, I mentioned that that was also mine laying on the counter. It did not get put into my order. I called the next morning and I had a gentleman call me back who was rude at the beginning of the phone call and I believe lied to me about selling it that morning so I would not come back to his store. he also accused me of overlooking it which I corrected him that I had it set aside right when I got there and at the end of my order I also mentioned it, so it was not overlooked by me. it is the worst way to be treated when you are doing nothing but looking through an antique store. If they would’ve had a problem or thought, something was happening, they should’ve said that and not treated us that way like we were criminals. We will never ever go back to that store, and I would advise others not to as well. I will also be filing a complaint or a review with the Better...

I stopped by close to closing time with my family. As we walked in we were immediately told that they'd be closing shortly, no problem. One of the employees proceeded to follow my husband and I throughout the store telling us exactly how many minutes we had left before closing time. My husband overheard one of the employees tell another that she flipped the open sign to close but forgot to lock the door early. We were finally told, not asked, but I told to leave with a few minutes to spare before closing time. When I mentioned that there were still a few minutes left, the employee very rudely said that I didn't account for checkout time and unless I was planning to purchase something right then and there we had to leave. I've never felt more unwelcome in a store before. It's unfortunate because my father found quite a few baseball cards that he was interested in purchasing. We will not be returning to purchase those cards and do not recommend the...

I have to agree with Tracy Sherrill. The new owners of Harbert Antique Mall are extremely quick to assume the worst of people. They are liars and rude. I was accused of stealing money from them. I’d worked for the previous owner for 15 years with great experiences. After 10 days with the Rivitches, my coworker and I were accused when they couldn’t balance their register. Only 15 minutes later I receive a call, never mind, they found the shortage. Never in my life have I been accused of something like this. So I quit on the spot. They do seem to make a practice of throwing out customers, because they did that to me when I tried to visit some of my friends who still have booths there....