The Commons at College Park — Local services in Chino

At approximately 11:00 PM, I was riding my bicycle—something I’ve regularly done since moving into the neighborhood—as part of a personal fitness challenge with my wife. The area includes a 24-hour gym, and I’ve always felt comfortable riding there.

While riding, I noticed a suspicious white car parked with its lights on, facing the exit. As I passed, I saw no one inside and thought nothing more of it. A few minutes later, an old, beat-up white vehicle came speeding toward me through the parking lot with its headlights off, forcing me to quickly swerve to avoid potential harm. The vehicle came to a stop, and I saw “Security Patrol” marked on its side.

Soon after, the original parked white car pulled up, and a woman identifying herself as Alexis began confronting me aggressively. She claimed I wasn’t allowed to park in the lot, which was puzzling since I was clearly on a bicycle. When I clarified that I had no vehicle there, she pivoted and said I couldn’t ride a bike there either. I asked where this was posted—there were no signs indicating any such restriction.

Her tone was hostile and dismissive from the beginning, and the male security guard from the first car escalated the situation by stating, “I’m allowed to run you out of here.” I have this and the rest of the encounter fully documented on video. The situation quickly devolved into yelling, unprofessional behavior, and personal insults from both individuals.

After police were called (by the security personnel), the responding officers were professional and respectful. They confirmed that there are no posted rules or signage prohibiting bicycle riding or parking in the lot. They even advised me to submit a formal complaint, which I’m now doing.

I have already emailed Danielle Dally, Enrique, and Karla Rodriguez regarding this matter. These two individuals demonstrated a complete lack of training, professionalism, and respect for residents. Their conduct was not only unacceptable but potentially dangerous.

I am requesting the following: That the two individuals involved are removed from patrol in this area immediately. A copy of the contract or policy that governs security enforcement at this property. Clarification on any official property rules regarding bicycles or resident access after hours. A response in writing acknowledging this incident and outlining steps being taken.

I look forward to a prompt and serious response. I should not have to worry about safety or disrespect when enjoying my...

Don’t let the draw of the pool make you think this is a place your kids will have fun. Today when I questioned management about why my son couldn’t use his divers, I was told the pool “isn’t for play,” which seems odd since swimming by definition is recreational. Kids aren’t allowed to have diving toys, balls, floatation devices, or anything else that would encourage enjoyment or fun at the pool. Her excuse was safety, which is ridiculous, but if you’re that concerned about the safety of the children in the pool, hire a lifeguard. Hire two or four. Our HOA dues should more than cover that cost. Until they do that and change the rules, my kid will just have to paddle back and forth across the pool aimlessly. I’m sure he’ll get hours of entertainment out of that. Unless you’re here to swim laps, you’re going to be disappointed (and stalked relentlessly by an employee making sure your kids don’t play...

This is the primary community hub for homeowners in the College Park neighborhood. The center features a variety of amenities, including two swimming pools, a gym, children’s play area, hot tub, BBQ stations, lounge chairs, a splash pad, and walking paths. Homeowners also have access to a reservable Multipurpose Room (MPR) that accommodates up to 63 guests perfect for private events. While Google Maps may direct you to street parking, the main parking lot is located at the rear of the facility. The center is clean, well-maintained, and ideal for family gatherings...