Choudrant Appliance LLC — Local services in Choudrant

Horrible customer service. I am 9 months pregnant waited around for them all day, called the office twice to see if tech was still coming. He never showed up. Called the next morning and they said there tech doesn't lie and he tried calling and left a voice mail on my phone so I must be the one lying. I told him I can pull my phone records and can't believe he's saying a CUSTOMER is lying. Said he's definitely not sending out his tech now and for me to call someone else. I have worked in customer service for YEARS and I am shocked and so disgusted how they spoke to and treated me. Lack of care for someone else's time and so disrespectful and could care less if they...

I have only positive things to say. This business sticks to their word. If they say they'll be there, they will. If they say they'll call you back, they will. They're also kind and patient with questions. From 2021-2023 Choudrant Appliance Co serviced our Maytag washing machine for warranty calls through Best Buy. In late 2023 we needed a new washing machine and bought a Speed...

It was everything you need in a appliance repair. Very nice, got the job done in a week. My washer works now, they called as soon as it was finished. Just looks like a little hole in the wall place in the back where they keep the stuff while they fix it. But who am I to complain when it works? Also, it was cheap. 50 bucks to look at it, and that's...