Walks-On-Water Inc — Local services in Clear Lake

Very customer-focused business. I put a down payment on a lift and custom canopy and then had to cancel the order due to a change in circumstances. Due to the canopy already having been custom-ordered they kept the down payment until they were able to sell the canopy. It took 1-year, but they were able to sell the canopy and quickly followed by refunding my down payment. They could have easily forgotten and kept the down payment as all interactions were done by phone and no legal obligation to return my down payment, but they showed great customer service and remembered and call me a whole year later! I hope to still be able to buy a lift and canopy some day and will be going back to...

This place has absolutely terrible service and will not stand behind their product nor provide follow up service. We bought a tri-toon lift "custom made" not even 1 year ago and a cable snapped and they said they don't fix it, but would provide the name of a service to fix it. They offered very little options, no service and I went with another company to fix it and when I called them to express my disappointment, no apologies, nothing. I tried to support a small company business, but with practices like this, I cannot. If I could give 0 stars I would but google does not allow me to. I would recommned researching other options in the area as there are many good one, just not...

Our family purchased the first edition Z-wave dock from WOW when it was a start up more then 20 years ago. The cedar decking finally needed replacement and we decided on the composite flow through tops. Even after all this time the team at WOW supports the older products and I walked out yesterday with all the equipment to make our 20 year old dock like brand new again! My grandfather bought local and I highly recommend you check this company out if you need a new...