The Exclusive Touch, LLC. — Local services in Cleveland Heights

I made my order of $67 on 5/8/2020. i received an email on 6/1/2020 stating my merchandise was shipped. its June 19th 2020 and no merchandise. I have emailed and called several times. Unacceptable to take my money and not send my merchandise . I ordered this merchandise for an event and it has come and gone and I ordered well in advance. The tracking number was created but never sent. Filing a complaint and never doing business with them again . Such a shame because my Sorority orders thousands of dollars from this company. Definitely posting on the website to discontinue service with...

If this review was for the product alone it would be a five star, however there is no excuse for how long this company takes to produce and ship a shirt! Perhaps you all need to hire some help. I contacted customer service twice and did not receive a response, however once I lit the fire I received a confirmation number stating my item had been shipped! How ironic is that?!? Steer clear if you need your product by a certain time such as your legacy becoming a member of your sorority... this gift didn’t make it to the gift table! Ordered 4/11/21 and received today...

I came here to purchase a t-shirt for a parade. They didn't have the design I wanted in my size. The shirts are made on the site. SO they made me a shirt in my size on the spot. I was able to use the back bathroom to try on a hoodie to make sure I was buying a size that fit the way I like. I ended up walking out with 2 keychains, 3 shirts, a hoodie and a cup for...