Not sure what to say bought a new sectional and the thread is unraveling on the ottoman and one of the cushions. I called to have this fixed and no one ever called back then my wife called who is a buyer where she works. We have both talked to Holly and Dan and was assured this would be fixed . Everytime I call and ask for Dan he is always out of town and will call back that's getting old because every week that goes by we sit on brand new broke furniture almost getting to the point where I would not recommend them and we went there because if their reputation but my wife and I have...
Read moreI ordered a rocking recliner on sept 5th and did not want the floor model so they estimated 6-8 weeks to bring it from Indiana to Ohio…. Ridiculous but ok… called today and they told me the first week of nov now because they have to order multiple items at once. How can you run a furniture store and not get these items in for that long. I’ve ordered a couch and big chair from them before and didn’t have to wait this long. Absolutely ridiculous and so much for ordering local…. Should’ve stuck with the lazyboy I originally...
Read moreIt's the most amazing furniture store, they treat you like family, like they truly appreciate your business Because They do. They take there time with each customer and they genuinely care. There very helpful they listen to your needs.They realize there are so meny other furniture stores to shop...but they give you such a friendly experience you always...
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