I'm old and don't remember how to make my phone work. So I guess I'm a "Regular" and no matter who I get to help me, they are ALWAYS very Patient with me, they solve my problems every time. I'm getting to be Friends with them. So about ever 2 weeks I'll stop in with a Problem, and they Fix it. Even when in a couple occasions this was my 2 nd time in for the Same problem. And there staff stays patient & fixed it. There just Super People GIVE...
Read moreI have been with this same US cellular office for over 15 years and have never had anything but superb customer service. I want to personally commend and thank David for not only being very professional and knowledgeable but extremely helpful, thoughtful and patient with me. I have seen him interact with other customers and he always goes above and beyond to help take care of the customers needs and concerns. I highly reccomend this US...
Read moreSigned up for a new plan. Rep was very misleading about phone trade-ins. I’m on the hook for $210 now after speaking with another rep today who basically didn’t take any responsibility for the mess. Told me I should’ve read the fine print on something that should’ve been communicated verbally as well. Cell service is terrible on top of...
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