Don’t let lance fool you. They are the WORST I wish I went with rain soft. Kyler installed my soft water system backwards! I had no water pressure and the filter was leaking my husband shut off water till they came back n switched the lines. NEVER SHOULD HAVE HAPPEN. i get the flow handle was backwards but you shouldn’t been rushing and noticed what way water was coming from! Also installing my RO system he didn’t make sure it was tight EVERYWHERE. Has been a nightmare trying to get my water pressure where it...
Read moreBeen customer for 12 years. Price increased 300%. Called & asked about such significant price increase. Was told by new manager that “corporate has now taken over & yes that’s our pricing”. I asked to cancel my services & manager stated “HAPPY to do that as long as you pay all your bills up to date”…. Mind you I’ve never missed a payment...
Read moreWe purchased softern & delivery, with large bottle deposit. In 2022, charge for water not received. Now in August '23 charged for salt (state) "would refund" but still not. I got rude manager last call said calling big wigs & yet, till no refund, I can't keep paying for items,...
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