Here's my experience with Randy from Tom Peck. My husband and I had been looking for a reliable third row SUV for a few weeks. We saw a vehicle that matched what we were looking for online; however, it was 2.5 hrs away from where we live. When I called and talked on the phone with Randy from Tom Peck, I let him know we wanted to test drive it but by the time I was done with work, with traffic and whatnot, we would be there closer to their 7pm closing time. Randy was more than willing to wait for us. He gave me the "honest/kind" person vibe. When we got there (earlier than anticipated), Randy greeted us with a friendly attitude and had the vehicle ready for us to test drive. While we were there, my husband and I witnessed a young girl selling chocolates for a fundraiser ask him if he could buy some, which he did and although we weren't there to see how friendly or how kind the sales representative was, this solidified the "honest/kind" vibe we had over the phone. Randy took the time to listen to the only thing that was holding us back from purchasing the vehicle, which was a minor detail and he immediately offered to rectify the situation in the best possible and most accommodating way for us. He searched for the best finance options for our family. He truly came across as a genuine family man who besides of wanting to sell a vehicle, understands the importance of those minor details for our growing family. Although this dealership is 2.5 hrs away, I would most certainly go there again if we were in the market for a new vehicle in the future as our experience was wonderful to say the least and the vehicle...
Read moreI spent some time with Joe Baker today exploring some options to upgrade from a 2019 WRX. I'm kind of growing out of the vehicle platform and want something everyone can drive while also having the potential to pull a boat or a small camper while also keeping the "sportiness" feeling of a wrx alive. I looked at and test drove a 2020 Explorer ST today. It wasnt too mind blowing, but it was exactly what I expected. An Explorer with a little more get up and go than the rest, which is what I'm after. An SUV/Truck with some power behind it, able to tow and haul people places is important for the time I'm at in life. He expressed that if I find another type of vehicle I'm after he'd be willing to find it and make sure I end up in what I'm after, Ford product or not. I've been around a few car salesmen in my life, as ive worked at a Nissan dealership for a bit under a year, and there's not many left like Joe. He's not only trying to sell you a car, he wants you to end up in what YOU want to be in. Whether or not I decide to upgrade this year or not, I'll be working with Joe on my next vehicle purchase. Whether is Ford, Audi, BMW, Mercedes, I'd work with Joe whenever I can. Good dude for sure. Come to Tom Peck Clinton Ford and they'll take care of you, as long as you can relay what...
Read moreI recently had the pleasure of working with Randy while purchasing my new SUV, and I cannot say enough great things about him! From the moment I walked in, he was professional, organized, and completely prepared for my visit. The SUV was ready for me to test drive, and Randy's attention to detail made the whole process seamless.
Navigating the car buying process during the busy holiday season can be stressful, but Randy made it a breeze. He was incredibly helpful, patient, and knowledgeable, answering all my questions and ensuring I felt confident in my decision. His positive attitude and enthusiasm truly made the experience enjoyable.
One of the highlights was the fun tradition of ringing the gong after the sale was made such a unique and celebratory way to end the day! From start to finish, the experience was nothing short of amazing, and I left feeling excited and well taken care of.
If you're in the market for a new vehicle, I highly recommend working with Randy. He's a true professional and an all-around great person to have in your corner. Thank you Randy, for making this such a...
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