Custom Den — Local services in Coeur d'Alene

My husband and I own NorthLife Aesthetics & Wellness and unexpectedly has an urgent and last minute need for 135 branded wine glasses for a big event we were hosting the next night (long story but our online order from a different print vendor wasn’t shipped properly so they didn’t arrive on-time). In desperation, we contacted the Custom Den and they immediately halted what they were doing to assist us. They problem solved with us to give us a prompt solution and worked tirelessly to complete our order even before the deadline we needed them by. Talk about over-delivering by being early and providing a beautiful product!! :) So appreciated!

I urge you to contact them for your engraving needs because not only is their work beautiful and high quality craftsmanship, but their customer service is superb and so wonderful!!! Thank you to everyone who helped make our experience nothing...

I procrastinated and totally forgot about my 10th wedding anniversary. Yes, I know, I'm a bad person. The point is, I called these guys at about 11:30 AM the day of my anniversary. I was at work so I wasn't able to actually go there in person. They were EXTREMELY helpful, understanding and accommodating. The gentlemen on the phone walked me through several gift options and helped me decide on an engraved coffee tumbler and an engraved set of wine glasses. He even helped me with the wording! The prices were very reasonable, and they were able to have all my items engraved by 3PM THAT DAY! I walked in after work, checked the items and found everything to be both flawless and gorgeous. Perfect items, perfect fonts and perfect design. I walked out feeling like a champ. My wife absolutely LOVED the gifts. Thank you, Custom Den, for helping me be a...

I highly recommend the Custom Den as an excellent, locally-owned small business. They go above and beyond to offer great service and out of their way to support and invest in our community. I came to them with needs as a small nonprofit on a limited budget, and received both five-star service and beautiful gifts that were well within our means. They personalized plaques and tumblers for our departing board members and everyone was thrilled with the beauty and quality of the gifts. The speed of service was also excellent and the project completed on time during their busiest time of year. I appreciated receiving a proof to ensure no errors, and being able to communicate with them over email was efficient for my needs. I feel grateful to have this business in...