Mix It Up Gift — Local services in Coeur d'Alene

Visited this store today and my interaction with one employee made me feel unwelcome. I was carrying a coffee (with a lid) in one hand and had picked up a mug to show a friend shopping with me. As I turned around with intentions to return the mug to its original location, an employee was directly behind me and said “can I keep that at the counter for you while you shop?” Assuming she was referring to my coffee, I lifted my coffee and said “this?”. To this she grabbed the mug out of my hand and said “no, we are a two-handed shopping store.” I replied with an ok and proceeded to allow my friend to finish shopping and leave the store. There is NO signage in the store reflecting that we aren’t allowed to handle the merchandise. It was a $22 mug and I was treated like a child being scolded by their parent. I am a grown 41 year old adult and can certainly hold a mug with one hand, as most humans do. I had actually intended to purchase the mug, but after that interaction, I decided my money is better...

At risk of sounding like a Karen - I went with my boyfriend and felt rushed to leave. At first I thought they might be closing soon, but I checked and we still had an hour and a half. I picked out a vase I wanted and continued browsing. I handed the vase to my boyfriend to hold while I looked at something else and one of the workers came over, took the vase out of his hands without asking, and informed us that she would be holding it at front because they’re ‘a two handed store’. I wouldn’t have minded if she had nicely asked if they could hold it up front until we were done, but the whole time I felt I was only getting attitude. If she thought he was going to break it - it was $25 and I think everyone knows ‘you break it you buy it’. I thought it was a cute store but won’t be going back. (The cashier was very...

The premier gift shop in all of Coeur d'Alene due to its impeccable and extensive inventory of all nature of unique gifts, a wonderfully warm staff of happy humans who aren't shy about calling their frequent customers by name and greeting with a beaming smile and often times even a hug. Personal and professional service exemplified! And a huge plus is this store is dog friendly where delicious treats are freely handed out and cuddles given, thus a fav destination of our pup too. MIU Gifts is always such an uplifting experience, more than just a shopping stop. Massive acknowledgement to owner Beth for raising the bar WAY UP on customer engagement and satisfaction. Absolutely...