Super Silver Coeur D' Alene — Local services in Coeur d'Alene

Over the years I have enjoyed the shop and purchased numerous rings, toe rings, bracelets and earrings. Love the jewelry selection here... And I drive all the way from Spokane. I purchased a beautiful turquoise ring for my son. And the turquoise recently started crumbling out. Never seen turquoise crumble before. I called and let them know what was going on. I did tell them I no longer have the receipt. It’s obvious I bought this ring from their store because they have other rings identical to this ring. I spent an hour to drive from Spokane to Coeur d’Alene to super Silver to see if I can get an exchange or at least some kind of a discount. The gal in charge was a little bit rude she says you called and you were told to bring a receipt. Otherwise we can’t do anything about it. I will never shop in the store again. Couldn’t even work with me. I’m done. Rude I was actually planning on buying a silver chain, a new bracelet., And I was just hoping that maybe I can do an exchange or get a discount or an exchange just some thing that you could...

They lie to you about what gem they selling u..The pretty young lady help my sister with ring was absolutely nice and helpful. The older lady was rude and didn't really good job of making sure I didn't spend any money at her store. The older lady lied about what she was selling. What the older lady called greem amethyst is Prasiolite or greem quarts . Know your gems if u going to sell them. Don't lie . Good day bad day never lie to ur customer. Also just cause ur older don't mean you...

Purchased a beautiful, yet very fragile fidget ring. Unfortunately the fragility of the piece caused it to break about 10 days after purchase. In comes Lisa to the rescue! She rectified the situation by replacing my beautiful, fragile ring with a beautiful, sturdy fidget ring. Great jewelry and even better service. They have earned my business for many years to come, and I wear a lot of silver. Thanks Lisa, you’re awesome! (The replacement ring is the bottom ring on my...