T-Blue Boutique (Downtown) — Local services in Coeur d'Alene

Very disappointing! I have been shopping at Tiffany Blur for years! I remember back when they changed their policy to only let you exchange items, you can’t return anything for your money back. Well I finally needed to exchange something less than 3 weeks after I purchased it and they won’t take it back for store credit. I had the tags on and the receipt but their policy is now exchange within 2 weeks. It was 30 days in the past and I was barely over 2 weeks. This is a total scam! Especially for locals you actually shop there

Nice response! It was less than 3 weeks and for an exchange! That is the dumbest policy ever. The tags were on and still are but nice try trying to put me down in the process. Claiming I wore the clothes,...

Very poor customer service which is disappointing when you want to support a local business. Do not recommend.

Response to owner response: My review has nothing to do with the employee working at T-Blue (which the owner seems to allude in their response). I'm sure she is a lovely person. The return policy (which is ridiculous) is just an example of how this business doesn't support its customers. I've heard other stories of them rejecting returns at one store because an item was purchased at their shop across town. Does that sound like "highly acclaimed" customer service?...

Such an amazing store! The brands are great and adorable. Always something new and fun every time I go in. I am a loyal customer and the employees are the best. They always have a smile on their face and their only goal is to help you feel beautiful. One of my favorite stores and a must go in...