Vapor Lounge — Local services in Coeur d'Alene

Updated review: After management reaching out to me, my device was replaced and I was also given $10 credit to use as I wish. I'm very happy with how professional and quickly they resolved my issue. I was treated very well and appreciate all the help I was given. I was informed there is a 30 day warranty and the whole ordeal was a mistake. Big thanks to Brendan and Andrea for all their help in making things right!

I left feeling ripped off and lied to. My first experience I thought was great picked out the product I wanted asked some questions about the product quality and was told I was getting a great product. My pen stopped working within 3 weeks of purchasing. The same person that sold me the pen was working when I came back to see if they could help me figure out why it quit working then told me it wasn't a very good product and they have problems often. When she couldn't get my pen to work I was basically told I was out of the money and a pen as there was a no return policy. I didn't want a return I wanted my pen I just spent good money on 3 weeks ago replaced. It felt like a slap in the face when she told me the best she could do was 20% off a new one. I will never purchase anything from a company that lies and doesnt stand behind the products they sell. I would give 0...

Was picking up some food next door to The vape lounge. I decided to pop in and see if they had any 2% and non-nicotine disposable Vapes. I have been having a very hard time with the places I typically go to finding these two items. Daniel had plenty to choose from. Plus, he had two lovely ladies working for him. He was there alongside them and was able to answer every single question I had. One of my first and foremost concerns is trying new brand and then being super disappointed with them and wasting hundreds of dollars. I told Daniel my favorite brands and that was the type of flavor I was looking for. Plus no funky aftertaste. He was familiar with the brands that I liked and pointed to be in the direction two different new brands. I pulled the trigger, purchased one of each and was absolutely not disappointed. He got what I was looking for and provided me with what I needed. I can't tell you how much I appreciate this. Honestly, over the last 3 years I've probably wasted $700 or $800 on brands and flavors that I was disappointed with. Kudos, Daniel and team! UPDATE 9/27 This afternoon a young lady by the name of Courtney helped me. I can't say how impressed I am by the employees here. Extremely knowledgeable and haven't led me astray yet with a product....

I love this place and after everything I have gone through with other vape shops I came in and Jesse was awesome and a great help to find me what I needed. Jesse is always a blast to be around when I come and he is a great sales man never wants to offer me want I don’t want or need. Always suggest nothing but the best and he knows what he is talking about. After talking with him I found out he’s been in the vape industry for years and has great knowledge about devices and juices that most people don’t know. Vapor lounge is definitely improving with their sales reps and Jesse definitely will work his way to the top knowing the amounts he knows. Thank you Jesse for helping me get what I needed everything works absolutely perfect and I am getting the exact amount of what I needed amount of my device thanks to your expertise. Definitely will be coming back a...