Vintage Guild — Local services in Coeur d'Alene

When Vintage Guild first opened, I went to check it out with my mom and two young children. Everything was fine until my mom was checking out, and my young son and I were walking around. My son went to pick up a fake fruit that was displayed in a basket ON THE FLOOR, and I told him "look with your eyes, not your hands" (a favorite of young parents) and he put the fruit down. That's when an older, blonde haired woman came over and told me he wasn't allowed to pick things up. She seemed very anxious and immediately flustered. I didn't appreciate her "help" parenting when I was doing it effectively on my own, and I told her as much. The interaction was overwhelmingly negative, and I pretty much decided the store wasn't for me at that point.

When Cat and Mouse moved into Vintage Guild, my mom and I decided to try again. My kids were well-behaved the entire time in the store and actually didn't touch anything but the plants my mom was going to buy. On our way out, there were some really cool chairs that my kids wanted to sit in. They asked me, and I said yes, helping each to sit down. Then the same lady that had been rude to me before, came and said the chairs can't be sat in. I told her she needs to have a sign saying so, because otherwise people should be able to test out chairs in a store. She said "it's a vintage store, not a playground". Meanwhile, my son sat in one of the chairs long enough for me to take a picture (included in my review), and my daughter even less time. No one was playing on them or treating them like a playground. Sitting in chairs! Imagine that! After the playground comment, this woman also told me "not to expect to be able to sit in chairs in a vintage store". Because apparently vintage means non-functional? I pointed out a chair towards the entrance of the store and asked if that was a chair someone could sit in? And she said yes. My entire point to this woman was that if she didn't want chairs to be sat in, they needed a sign saying so. Instead of acknowledging this logic, she had a rude retort every single time. My conclusion after both of my experiences is that this woman is very nervous around young children in the store, and doesn't want them around. Which could be fair, except mine were extremely well-behaved both times, and I am an attentive mother who was keeping a close eye on them. I frequent many of the vintage and thrift stores in the area and am training them to be respectful. I don't appreciate being discriminated against because I bring young children with me. Children are allowed to exist in society, and that includes in vintage stores. It's their parent's job to teach them how to conduct themselves, not some rude employee.

In conclusion, start putting up signs if you don't want people to sit in chairs you have for sale. And if you don't want young clientele, start putting up signs at the front so young people with families don't waste their time, and so the whole town can see your discrimination. I know I will never return, and I won't encourage anyone else with children to either.

Edit: the owner reached out on Facebook to defend what her mother/business partner said and did. A lack of accountability all around for poor behavior and lack...

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On top of that, the staff was so welcoming and knowledgeable. They were happy to share stories behind some of the pieces, which made the experience even more special. You can tell they truly care about the items they bring in and about creating a great shopping experience.

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